Thanks to the collaborative effort of our in-house editorial team, platform members, and external subject matter experts, we are delighted to present this comprehensive review of DoorLoop real estate software. Our aim is to provide valuable insights and information, free of charge, to individuals who are considering this solution.
In this review, we have thoroughly evaluated DoorLoop’s features, plans, pricing, and other crucial aspects. Our objective is to empower our readers to make well-informed purchase decisions based on accurate and detailed information.
What Is DoorLoop?
DoorLoop is a fully integrated rental property management solution designed to help property managers and landlords manage and grow their rental portfolios.
With DoorLoop, users can manage various types of real estate, including affordable housing, commercial properties, mobile homes, student housing, and other residential and commercial properties.
As a full-suite solution, DoorLoop software takes investors and owners through the entire process of rental management, from sourcing suitable renters to onboarding and managing them as tenants.
DoorLoop is available for desktop and mobile devices with the DoorLoop app being available to download on Google Play and iOS app stores.
What Is DoorLoop Used For?
DoorLoop is a comprehensive software solution that seamlessly connects landlords and tenants, offering a range of features and functionalities. Here’s how both parties can benefit from DoorLoop’s software:
- Listing Syndication Service: DoorLoop allows users to create customized listings for their vacant units and advertise them across popular listing websites like Zillow, HotPads, Trulia, and more.
- Website Building: Users can build stand-alone websites for marketing purposes using DoorLoop’s real estate investor website templates, providing a professional online presence.
- Online Rental Application: Users can send digital rental application forms to prospective tenants, who can conveniently fill them out and submit them back through the platform.
- Renter Screening Service: Owners and property managers can require tenants to complete official background checks as part of the rental application process, ensuring a thorough vetting process.
- Lease Signing and Management: Once suitable candidates are selected, landlords or property managers can send electronic lease agreements to new renters, who can easily digitally sign the agreements.
- Landlord-Tenant Communication: DoorLoop facilitates effective communication between landlords and tenants, enabling mass announcements via email, text, phone calls, or direct messages through the tenant portal.
- Lead and Tenant Management: DoorLoop features a built-in real estate investor CRM, allowing users to keep track of rental applicants, tenants, and vendors. Users can store contact information, manage applications, collect rent, and handle accounting tasks.
- Maintenance Management: Tenants can submit maintenance requests through DoorLoop, which are logged and saved in the platform, ensuring efficient tracking and resolution of maintenance issues.
- Online Rent Payments: Tenants can securely add their accounts to DoorLoop and conveniently pay their rent electronically using credit cards, debit cards, or ACH payments.
- Accounting: DoorLoop serves as an accounting app for real estate investors, providing tools to track maintenance costs, organize vendor payments, handle taxes, and reconcile accounts, simplifying financial management.
- Third-Party Software Integrations: DoorLoop seamlessly integrates with thousands of apps, including real estate accounting software, CRM systems, payment platforms, and marketing apps, thanks to Zapier integration.
- Data Reporting: DoorLoop offers customizable financial report templates specifically designed for property management, allowing users to generate insightful reports.
Is DoorLoop Legit?
DoorLoop is a reputable and established property management software solution that has been serving landlords for over three years. It has gained recognition as one of the prominent apps in the industry during that time.
The platform offers a dedicated DoorLoop app for both iOS and Android devices, which has undergone verification by Google Play Protect and Apple, ensuring its legitimacy and security.
DoorLoop has garnered attention from various media outlets, recently securing $20 million in funding for product enhancements and company expansion, demonstrating its growth and commitment to improving its offerings.
The company maintains an active presence on social media platforms such as Facebook, Instagram, and YouTube, where they provide regular product updates and valuable real estate investing tips to users.
When it comes to data security, DoorLoop employs robust measures including 256-bit military-grade data encryption and organizational security protocols to safeguard user information.
In summary, users can have confidence in DoorLoop’s legitimacy and trustworthiness, as it has established itself as a reliable property management software solution.
DoorLoop Pricing
Users are required to purchase a subscription to use DoorLoop. New users that subscribe to the platform get 50% off for the first two months.
Currently, DoorLoop offers four subscription packages based on the number of units an owner has:
- Starter
- Pro
- Premium
- Custom
Starter
DoorLoop’s most basic plan starts at $49 per month. New users pay half ($29.50 per month) for the first two months.
According to the company website, the Starter Plan is suitable for landlords and owners with mid-sized portfolios of no more than 160 units.
The following are the services you get when you join the Starter plan:
- accounting and bookkeeping tools for landlords
- built-in CRM
- maintenance management
- electronic rent payments
- tenant screening
- tenant portal
- eSigning
- PDF-only data exports
- 50 MB of document storage per unit
- email and chat support
Pro
The Pro plan starts at $99 per month but new users pay $49.50 in their first two months of subscription.
While this plan can be used by owners with just a few units, it is most recommended for those with larger portfolios of over 160 rental units. In fact, the Pro plan supports landlords and owners with up to 5,000 units.
Here’s what you get when you join this plan:
- all services in the Starter plan
- 5 GB of document storage per unit
- email, chat, phone, and Zoom customer support
- owner portal
- online rental advertising
- user access roles and permissions
- real estate investor bank account reconciliation
- tenant announcement
- customizable dashboards
- data exports in different file formats
- QuickBooks online sync
- outgoing payments
Premium
This plan starts at $149 per month but new users pay $74.50 for the first two months of subscription.
As the most advanced package, the Premium plan has everything DoorLoop has to offer:
- services included in Starter and Pro plans
- unlimited document storage
- free incoming ACH payments
- integrations and API access
- VIP priority support
Like the Pro plan, this package caters for owners with up to 5,000 rental units.
Custom
If you’re a property owner or landlord with more than 5,000 units, DoorLoop’s Custom plan is for you.
To inquire about this plan, you can reach out to the company via their Contact Page and build a tailored pricing model for your business.
Note that you may be charged for personalized onboarding and training based on the size of your portfolio.
DoorLoop Features
As one of the best software apps for real estate investors, DoorLoop supports all the key services that a landlord or real estate company may need to run their business, including rent collection, accounting, maintenance management, and others.
On the other end, tenants can use a portal where they can communicate with their landlords and make payments. The following are the platform’s main services.
Property Listing and Advertising
By using DoorLoop software, landlords and managers can build simple websites where they can create and market rental listings for their vacant units.
To build websites from scratch, the platform comes with a built-in website builder with several templates you can customize and use to get started.
Here are some of the features of DoorLoop’s marketing websites:
- up to 5 pages included per template
- SSL certificate included
- custom domain
- hosting
- mobile-friendly and responsive
- built-in SEO
Once you have created your listings, you can instantly share them across popular listing platforms like Trulia, Zillow, HotPads, and Apartments.com, among others.
Online Rental Application
With your listings up and running across several listing websites, you’ll soon start receiving inquiries from prospective renters. Your next step is to vet the applicants.
DoorLoop allows landlords and managers to send rental application forms to applicants. The form collects the applicants’ basic information, including their contact information and ID.
As part of the rental application, you can also require users to have official criminal, credit, and eviction screening reports certified by TransUnion. Note that tenants incur the cost of screening.
With the collected information, you can pick suitable candidates and send them electronic lease agreements. Candidates are then able to sign the e-documents digitally and send them back to you.
Rent Collection and Payment
Working as a rent collection app for landlords, DoorLoop enables you to receive rent directly to your bank account and track payments for each individual.
Landlords can set recurring automatic reminders to be sent to renters a few days before the day of payment. Furthermore, you can set up automatic late payment fees.
The platform comes with a dashboard that shows how much each tenant paid or owes. You’ll also be notified of uncollected rent, upcoming renewals, and more.
Tenants can add their payment information and pay via credit card, debit card, or ACH (direct transfer).
Tenants are also able to set up recurring automated payments to avoid late fees.
DoorLoop FAQs
Does DoorLoop have a free trial?
No. Instead, the company offers 50% off your first two months for the subscription plan you choose.
If you want to learn about how DoorLoop software works before committing to a subscription, simply request a demo from the company.
How many clients does DoorLoop serve?
We couldn’t find information on the number of users DoorLoop has. However, the DoorLoop app has received thousands of downloads across Google Play and iOS app stores.
The platform has also received numerous customer reviews across renowned SaaS review sites and real estate forums like G2 and BiggerPockets, indicating that the software has many users.
Who founded DoorLoop?
DoorLoop was started in 2019 by six real estate investors after they realized they needed a full-suite property management solution that could effectively manage rentals, collect rent, and grow their portfolios.
All co-founders serve in the company day-to-day with defined positions:
- Ori Tamuz, CEO
- Adam Mait, COO
- Matthew Cave, Customer Success Director
- Itay Gardi, CTO
- Dean Brodeski, EU President
- David Bitton, SMO
What is DoorLoop’s customer service number?
Potential customers and users can reach out with inquiries via the company’s toll-free customer service line: (888) 607-3667.
You can also contact the company via email at [email protected] or through the Contact Us page.
What is the DoorLoop cancellation and refund policy?
DoorLoop does not offer any refunds for subscription charges and add-on fees. Under unique circumstances, the company may offer refunds after you send a written request.
If you terminate your subscription within your subscription period, you will be able to use the platform until the end of the period after which your access will be revoked.
What awards and recognitions has DoorLoop received?
DoorLoop has received quite a few awards, including:
- 2021 Best User Experience by Finances Online
- 2022 Category Leader by GetApp
- 2021 Best Ease of Use by Capterra
The software has also been recognized and featured by renowned media outlets such as NBC, Fortune, CBS, Forbes, and Fox News.
